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There seems to be some confusion over who will see a post you put on Google+, whether it’s only seen by people who have added you, people you have added, or people you don’t even know.

This handy graphic (please let us know if it is yours so we can credit it!) explains a lot easier than we could, so we’re sharing it with you today!

(Click on the image to see the larger version).

Hope this makes more sense and allows you to see who will be seeing your Google Plus posts.

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Image by plenty.r. via Flickr

Until recently you could have been forgiven for thinking that Google was not the most social of animals. But the recent launch of Google+ may have made them have a bit of a rethink.

One of the questions we used to get asked a lot was ‘Where can I find a customer support number for Google Adwords?’, and to be honest, it was difficult to answer. Unless you were spending a fair amount, you didn’t get an account manager, and most queries were expected to be dealt with by email and support tickets.

However, their foray into the world of Social Media Marketing must have given them a great idea, because they’ve now opened up telephone support for Adwords customers in Europe.

Yes, you can now get hold of a real live person to help with your Adwords queries and problems!

Not only that, the lines are available in quite a few languages, which we think is great!

They do stress that these lines are only for current customers, so you’ll need to have your Google Adwords customer ID ready when you call.

Telephone numbers for Google Adwords Customer Support:

  • UK – 0845 600 0278
  • Ireland – 1890 907 106
  • Austria – 0810 1025 1509
  • Poland – (00)8004411830 (toll free)
  • Germany – 0180 111 1134
  • Spain – 901 010 016
  • Italy – 840 320 106
  • France – 0811 650 221
  • Switzerland – 0848 560 155
  • Netherlands – 0900 0400 898
  • Belgium – 0703 59 959

It’s nice to see an online company offering telephone support at last!

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With all the hysteria surrounding Google+ at the moment, it’s easy to see why businesses and brands will be wanting to establish their territory as soon as possible (in fact Ford have already done just that.)

However, a blog post and video from Google today is asking brands to hold fire just now, as they have plans for businesses launching later this year.

I’m a little surprised that they didn’t launch the business facilities at the same time as the rest – surely they would have known that brands would want to establish their footprint as soon as possible, and especially smaller businesses?

As they say in the video, they’re going to be testing out business features with a small group of previewers – you can register within Google+ to become a tester, so if you’re in, it’s probably best to do that now.

Anyway, Google is asking you to give them a little time, and promise to launch business facilities ‘later this year’ – will you be waiting?

Hi all, Nikki here, and I’m delighted to be able to announce that Claire and I will shortly be launching the 30 Day Adwords Challenge!

When I decided to produce a series of 30 Day Challenges, I knew that there were some I could write myself, but others would need expert help, and when it came to the Adwords one, Claire was the first name that sprang to mind.

Within minutes she’d said yes, and I’ve seen the draft outline of the course and have to tell you it’s going to be a corker!

You’re going to learn about:

  • Keyword research
  • Setting up ads
  • Ad groups
  • Campaigns
  • Quality score
  • Tracking
  • Budgeting
  • and more!

Even I’m excited about this one, and looking to learn from it!

If you want to be among the first to know when this challenge launches (and like other challenges, it will be free to a certain amount of places, with an ebook available too) then use the form below to register your interest!

 Subscribe to hear first!

Since October 2009, Google and twitter have had a contract which allows Google to use all of the available information and data acquired by twitter. All of this information was used for Google’s real-time search feature, which has now been disabled.

Google had this to say: “Since October of 2009, we have had an agreement with Twitter to include their updates in our search results through a special feed, and that agreement expired on July 2.”

While we will not have access to this special feed from Twitter, information on Twitter that’s publicly available to our crawlers will still be searchable and discoverable on Google.”

With the contract ended, it seems Google have no intention of renewing it in the near future- they are focusing more on Google +. Part of the reason for the creation of Google + was to build a home source of information about what people are interested on the web. This information was originally acquired through twitter.

With twitter’s data being used significantly less; it will have an effect on many businesses currently using twitter as part of their SEO. This may result in a drop in the number of users on twitter- as we see SEO’s and businesses alike focusing elsewhere to climb the Google rankings.

Twitter may see this as a positive result, with less SEO’s using twitter, the avalanche of useless tweets and links will drop significantly. However, whether or not any of this will become true is yet to be decided. We are still left in the dark about how much Google will be using Twitter as a ranking factor in the future.

It seems that Google intends on relaunching the real-time search; with information from Google + and other third party sources. Whether or not data will be used again from twitter is yet to be decided.

We have yet to see if Google is making the right move, real-time search was one of the main weapons Google had. If Google + is not as successful as they hoped, then the data acquired through the new real-time search may be less reliable than planned. This will result in Google’s search engine becoming less relevant.

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